Kolkata: Tata Tele Business Services (TTBS) has announced to offer Single Number Unified Solution for Toll-Free and WhatsApp Business. Single Number Unified Solution brings together the power of TTBS Toll-free numbers and superior UX and reach of WhatsApp Business Platform, enabling enterprises to have seamless and impactful interactions with their customers.
TTBS has already onboarded businesses from Retail, Manufacturing, Telecom, BFSI and Services sector to enable enhanced customer experience.
Single Number Unified Solution allows businesses to use their TTBS Toll-Free Number as their WhatsApp Business Number, enabling a smooth omnichannel experience. This cutting-edge solution will transform the customer services by empowering enterprises to centralise their customer engagements, delivering an unparalleled customer support and satisfaction.
Aditya Kinra, Vice-President, Tata Teleservices said, “TTBS is committed to empowering businesses with advance customer engagement strategies, unlocking new levels of convenience for them. By combining our Toll-Free services and WhatsApp Business capabilities into a single, unified platform, we aim to help businesses create a more personal, seamless, and efficient customer experience.”
Aditya Kinra said, “We believe this innovative solution will transform the way enterprises connect with their customers, fostering stronger relationships and driving business success.”
With Single Number for TTBS Toll-free and WhatsApp Business platform, enterprises can optimize their customer service, marketing campaigns, and overall brand presence across multiple channels.
With a strong focus on delivering cutting-edge technology and exceptional customer services, TTBS is enabling a ‘digital-first’ ecosystem for businesses to become digitally agile. For this, TTBS has taken several initiatives in recent times to empower businesses with innovative and reliable solutions that help them maintain smooth operations in a flexible, scalable, and secure manner.
